Speaking and Writing with Ruth Oji

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Why listening is the most underrated communication skill, by Ruth Oji

There is no shortage of advice about listening. Every leadership book includes a chapter on it. Every communication workshop dedicates time to it. The guidance is remarkably consistent: make eye

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Seven words that quietly damage credibility, by Ruth Oji

I was reviewing a colleague’s presentation draft when I noticed something curious. She had written, “I just think we should maybe consider this approach,” in a slide note, which she

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Why smart people are often misunderstood, by Ruth Oji

I once watched a brilliant colleague present research findings to a group of stakeholders who had commissioned the work. She was articulate, precise, and thoroughly prepared. Her slides were models of

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The most expensive communication mistake professionals make, by Ruth Oji

A colleague once sent me a project brief that was, by any measure, impressively detailed. Three pages of specifications, timelines broken down by week, deliverables listed with precision. When I asked

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The words you choose shape how people hear you, by Ruth Oji

Why vague language undermines your authority—and what to do about it Imagine a senior manager presenting quarterly results to the executive team. Her data are solid, and her analysis is sound.